Ranfurly Care Home

Staff are excellent and always on hand to answer questions. Mum really enjoys food that is served and seems to really enjoy surroundings and activities. I appreciate all you are doing for my mum and my whole family feel the same, especially in the current environment.

Relative of a resident

My dad has been in Ranfurly Care Home since last September, I am very pleased with the care he gets and staff are great, friendly and no problem is too big. They are very approachable. My dad likes the staff which makes me happier to know he is well cared for.

Relative of a resident

I have found the care and compassion shown to my mum have been to a very high standard. I had an issue with a member of the team looking after mum however this was dealt with quickly and professionally. I am kept informed about any arising health issues and would not hesitate to contact any of the team from carers, nurses to management if I had a query. I would highly recommend Ranfurly.

Relative of a resident

My mother-in-law has been at Ranfurly for over one year now, has settled in well and we are extremely happy with the home. Positive factors include the stability of the staff, when we visit we will always be able to speak to staff who are working with her and have good knowledge of her health and needs. The staff know us by name, giving us a sense of our mother being a person and not just another resident. The staff are willing to discuss any concerns and we are not left feeling like we have been imposing on their time. We like the variable of visiting and the ability to make tea, coffee and sit with our mother as we would do in a normal family situation. The staff all go above and beyond to make these residents feel at home and nothing is of any hassle to any of the staff. The gardens are beautiful for all of the residents to enjoy which is an important factor for all residents. The activities team are fabulous at organising daily activities to suit all resident's needs.

Relative of a resident